Frequently Asked Questions

Travel & Transportation

Yes. Day guests, including restaurant and spa visitors, are charged a $22 parking fee, inclusive of tax and gratuity. The fee will be collected by our Valet team upon departure. Electric vehicle charging is complimentary for day guests, with no additional EV charging fee.

L’Auberge de Sedona does not operate a complimentary airport shuttle. However, our Concierge team can assist with arranging private transportation from Phoenix Sky Harbor International Airport or Flagstaff Pulliam Airport. Please contact the resort at (855) 905-5745 or email our Concierge team for assistance.

L’Auberge de Sedona is approximately two hours by car from Phoenix Sky Harbor International Airport, depending on traffic and road conditions. Rental cars and private transportation are popular options for traveling between Phoenix and Sedona.

L’Auberge de Sedona is accessible from two regional airports. Phoenix Sky Harbor International Airport (PHX) is approximately two hours by car, while Flagstaff Pulliam Airport (FLG) is approximately 45 minutes away. Phoenix offers the widest selection of commercial flights, while Flagstaff provides a closer alternative for travelers with convenient connecting flights.

Yes. Registered guests enjoy complimentary, on-demand transportation within a 1-mile radius of L’Auberge de Sedona. The shuttle is operated by our Valet team and is available on a first-come, first-served basis. To request a ride, simply visit the valet stand when departing the resort. When you’re ready to return, call the hotel and our Valet team will arrange to pick you up.

Yes. L’Auberge de Sedona offers a unique location that combines the tranquility of Oak Creek with convenient access to Uptown Sedona. Guests can walk to Uptown via a stair pathway that connects the heart of the resort to the shopping, dining, galleries, and attractions nearby.

One of the closest dining destinations is 89Agave Cantina, located in Uptown Sedona and easily accessible by foot from the resort. Guests staying in The Cliffs accommodations enjoy especially convenient access to Uptown and 89Agave Cantina.

For those who prefer not to walk, the L’Auberge valet team may be able to provide transportation assistance based on availability.

Yes! The Cliffs enjoy an elevated location at the same level as Uptown Sedona, offering convenient, easy walking access to the area’s popular shops, art galleries, restaurants, and attractions. Guests can enjoy the best of both settings, with Uptown just steps away and L’Auberge’s tranquil creekside experiences accessible by complimentary resort transportation.

Guests staying at The Cliffs enjoy access to L’Auberge’s signature creekside experiences, including Cress on Oak Creek, L’Apothecary Spa, and other resort amenities. Complimentary resort transportation is available to make traveling between The Cliffs and the creekside grounds convenient. Simply visit the valet stand at The Cliffs, where a team member will be happy to assist with transportation. Alternatively, guests may call Guest Services from their guestroom to request a ride. Transportation is available on demand, subject to availability.

Reservations, Resort Fees & Pet Policy

In addition to your nightly room rate, reservations at L’Auberge de Sedona include a 10% nightly resort fee and a $5 Local Tourism Assessment Fee, along with applicable taxes. Overnight valet parking is available for $40 per night. Electric vehicle charging is available for an additional $10 per night.

Yes! L’Auberge de Sedona welcomes dogs in select designated Cottages. Our dog-friendly accommodations offer a comfortable retreat for guests traveling with their four-legged companions. Dogs are also welcome in designated outdoor dining areas at Cress on Oak Creek and 89Agave Cantina, subject to restaurant policies.

A nightly pet fee applies. For complete details about pet-friendly accommodations, amenities, fees and resort guidelines, please visit our Dog-Friendly page.

Guests with qualifying resort-credit offers can charge eligible purchases at participating dining and spa outlets to their guestroom. Applicable credits are then applied to the guest folio at checkout, according to the terms of the specific offer. Please review your package details for eligible purchases, participating outlets, exclusions and expiration dates. If you have any questions about your resort credit or whether a purchase qualifies, our Guest Services team will be happy to assist you at any time during your stay.

The Local Tourism Assessment Fee is a $5 nightly fee collected from participating lodging properties in Sedona. The assessment supports destination marketing, tourism research, public relations and initiatives that promote Sedona as a travel destination.

The 10% nightly resort fee provides access to a collection of amenities and experiences designed to enrich your stay at L’Auberge de Sedona. Benefits include:
– Complimentary, on-demand local shuttle transportation within a 1-mile radius of the resort.
– Daily resort activities and experiences.
– Access to the resort fitness center.
– Digital access to The New York Times and Financial Times.
– Complimentary bottled water and in-room ILLY coffee.
– Access to resort swimming pools.
– Select trailhead passes and outdoor experiences.
– Access to the resort’s art collection.
Please visit our Resort Fee Overview for complete details and current inclusions.

Check-in at L’Auberge de Sedona begins at 4:00 p.m., and check-out is at 11:00 a.m. daily. Early check-in and late check-out may be available upon request, subject to availability. Please contact our Front Office at (855) 905-5745 for assistance with arrival or departure arrangements.

L’Auberge gift cards can be used toward eligible purchases at participating resort outlets, including Cress on Oak Creek, L’Apothecary Spa and guestroom accommodations. Gift cards are also available for purchase online or by contacting the resort at (855) 905-5745. Please review the gift card terms and conditions for applicable restrictions.

L’Auberge de Sedona offers three unique dining experiences:

Cress on Oak Creek – An award-winning creekside restaurant featuring seasonal American cuisine inspired by the Verde Valley and Southwest.
Duck Pond Cliffside Pool & Bar – A relaxed outdoor dining venue serving cocktails, light fare, and poolside favorites in a scenic setting.
89Agave Cantina – Located in the heart of Uptown Sedona, this vibrant restaurant offers authentic Mexican cuisine, handcrafted margaritas, and a lively atmosphere just minutes from the resort.

Each venue offers a distinctive dining experience, from fine dining beside Oak Creek to casual poolside dining and contemporary Mexican fare.

L’Auberge offers a variety of culinary experiences:

Cress on Oak Creek: Seasonal American cuisine with locally sourced ingredients and creekside dining.
Duck Pond Cliffside Pool & Bar: Casual fare, specialty cocktails, and light bites.
89Agave Cantina: Authentic Mexican dishes, fresh-made guacamole, tacos, enchiladas, tequila tastings, and handcrafted margaritas.

Yes. Cress on Oak Creek and 89Agave Cantina welcome both resort guests and local diners, subject to availability. Reservations are recommended for the best dining experience.

Outside alcoholic beverages are not permitted at L’Auberge’s dining venues. Guests are welcome to explore the thoughtfully curated wine selections at Cress on Oak Creek and 89Agave Cantina, where our team can help recommend a pairing to complement your dining experience.

L’Auberge’s dining venues embrace a relaxed, resort-casual atmosphere. We recommend resort-casual attire at our restaurants and kindly ask guests to refrain from dining in swimwear or bathrobes, with the exception of Duck Pond Cliffside Pool & Bar, where appropriate swimwear is welcome.

Outdoor dining is available seasonally at both Cress on Oak Creek and 89Agave Cantina, weather permitting.

Cress offers one of Sedona’s most iconic creekside dining experiences along Oak Creek, while 89Agave Cantina features outdoor patio seating in the heart of Uptown Sedona.

For the comfort and safety of our guests and team members, outdoor dining may be unavailable during inclement weather, including rain, high winds, or periods of extreme heat. Seasonal adjustments may also affect outdoor seating availability, and select outdoor dining areas may close during the winter months.

We recommend contacting the restaurant directly or confirming availability when making your reservation if outdoor seating is important to your dining experience.

Reservations are highly recommended for Cress on Oak Creek, especially during weekends, holidays, and peak travel seasons. Learn more about Cress on Oak Creek>>

Reservations for 89Agave Cantina are also encouraged, particularly for dinner service and larger parties. Availability for Duck Pond Poolside may vary seasonally.

L’Apothecary Spa offers a variety of restorative experiences, including massages, facials, body treatments and holistic wellness experiences. Whether your goal is relaxation, rejuvenation or a more personalized wellness experience, one of our spa professionals will be happy to help you select the treatments that best align with your needs and recommend the ideal sequence for your visit.

Yes. You may request a male or female spa therapist when booking your treatment. While we cannot guarantee the availability of a particular therapist, our L’Apothecary Spa team will make every effort to accommodate your preference. All therapists are trained to respect and protect your privacy and comfort throughout your spa experience.

If you have any health conditions, injuries or other concerns that may affect your spa experience, please notify an L’Apothecary Spa professional before scheduling your treatment. Our spa team can discuss your needs and help recommend appropriate services or modifications to ensure a comfortable experience.

For overnight guests of L’Auberge de Sedona, spa treatments and services may be conveniently charged to your room account. We also accept major credit cards for payment at the spa.

For your comfort and peace of mind, we recommend leaving jewelry, electronics, and other valuables in your guest room safe or in the secure lockers available in the spa changing rooms. While every effort is made to maintain a safe environment, L’Apothecary Spa at L’Auberge de Sedona cannot be responsible for lost, stolen, or forgotten personal belongings.

We understand that travel plans can occasionally change. If you arrive late, your treatment time may be shortened to accommodate the next scheduled guest while still ending at the reserved time. Depending on the length of your service and arrival time, a late arrival may be considered a no-show and subject to the full appointment charge.

For all treatments at L’Apothecary Spa, we recommend arriving at least 15 minutes before your scheduled appointment. This allows time to check in, receive your locker assignment, change into a robe, and complete a brief intake form.

Guests are welcome to arrive up to one hour before their treatment to enjoy the spa’s relaxing atmosphere, including access to the pool and hot tub adjacent to the spa. After your treatment, you may continue to enjoy the spa amenities for up to one additional hour.

To ensure the best possible spa experience, we recommend eating and drinking in moderation before your treatment and avoiding alcohol prior to spa services, hot tubs, whirlpools, and heat-based therapies.

For guest comfort and safety:

– Please avoid shaving your legs before a body scrub treatment.
– Severe sunburn or skin irritation may limit your ability to receive certain spa services.
– Please notify your therapist of any medical conditions, injuries, allergies, or pregnancy when booking and prior to your treatment.

As a courtesy to fellow guests and our therapists, L’Apothecary Spa follows a 24-hour cancellation policy.

If you need to cancel or modify your appointment, please contact the spa at least 24 hours before your scheduled service to receive a full refund. Cancellations made within 24 hours of the appointment time and missed appointments are subject to the full treatment charge.

Yes. Guests with scheduled spa treatments enjoy access to L’Apothecary Poolside, our year-round heated outdoor pool and hot tub located adjacent to the spa.

As an extension of the spa experience, L’Apothecary Poolside is reserved exclusively for adults, providing a tranquil environment for relaxation and wellness. Access to these amenities is included with your spa service, allowing guests to unwind before or after their treatment.

Guests are welcome to arrive early and stay afterward to enjoy the peaceful setting and restorative atmosphere that make L’Apothecary Spa one of Sedona’s premier wellness destinations.

Yes. L’Apothecary Spa welcomes both L’Auberge de Sedona guests and visitors from the local community, as well as guests staying elsewhere in Sedona.

To ensure the best experience for our resort guests, availability for non-hotel guests may be limited during certain seasons, holidays, and periods of high occupancy. We recommend booking spa services in advance to secure your preferred appointment time.

Appointments that are missed without notice are considered no-shows and will be charged in full.

To help avoid any scheduling issues, you will receive an email confirmation after booking that includes your appointment details, treatment information, arrival instructions, and applicable spa policies. Please review your confirmation carefully and contact the spa promptly if any information needs to be updated or corrected.

Reservations are highly recommended and should be made as early as possible, ideally when you book your room reservation. L’Apothecary Spa is a popular wellness destination in Sedona, and appointment availability can fill quickly, especially during holidays, weekends, and peak travel seasons.

While advance reservations are encouraged, our team will always do our best to accommodate last-minute requests whenever availability allows.

Guests visiting L’Apothecary Spa at L’Auberge de Sedona enjoy access to a variety of wellness amenities, including:

Relaxation Room
L’Apothecary Poolside pool and hot tub
Seasonal outdoor garden seating
Locker rooms with secure storage
Plush robes and spa facilities

Amenities are available for guests with scheduled spa services and are designed to enhance your overall wellness experience in Sedona.

Resort Experiences

To preserve the privacy and comfort of our registered guests, professional photography sessions and outside event vendors are not permitted on L’Auberge de Sedona’s grounds without prior approval and a contracted event arranged through our Sales and Catering team. Please contact our team to discuss photography requests, special occasions and event opportunities.

Yes. Guests may enjoy fishing in Oak Creek with a valid Arizona fishing license and in accordance with applicable Arizona fishing regulations. Our Concierge team can share information about local fishing opportunities, licensing requirements and private guided fishing experiences.

For additional information about Arizona fishing licenses and regulations, visit the Arizona Game and Fish Department.

L’Auberge de Sedona is approximately two hours by car from Grand Canyon National Park, depending on traffic, road conditions and your chosen destination within the park. Its location makes the resort a convenient starting point for guests interested in exploring Northern Arizona during their Sedona stay. Our Concierge team can assist with directions and recommendations for planning a day trip.

Yes. Day guests, including restaurant and spa visitors, are charged a $22 parking fee, inclusive of tax and gratuity. The fee will be collected by our Valet team upon departure. Electric vehicle charging is complimentary for day guests, with no additional EV charging fee.

Most daily resort activities are available on a walk-in, first-come, first-served basis, with no advance registration required. Activities that require advance sign-up or have an additional cost will be clearly identified on the schedule. Some classes, including yoga and meditation, may have limited capacity, so arriving early is recommended. Guests can review the current activity schedule through the guest calendar provided at check-in or online here. For private wellness sessions, please contact L’Apothecary Spa.

Weddings & Special Occasions

Yes. L’Auberge de Sedona offers a selection of wedding ceremony locations featuring the natural beauty of Oak Creek and the surrounding red rocks. Couples can explore settings ranging from intimate creekside spaces to scenic locations with sweeping Red Rock views. Our Weddings team can help you find the setting that best reflects your vision and discuss availability for your preferred date. Learn more>>

Yes. Many couples choose L’Auberge for a complete wedding weekend experience. From welcome receptions and rehearsal dinners to wedding ceremonies, receptions, farewell brunches, and wellness activities, our team can help curate a memorable celebration that extends beyond the wedding day.

Yes. Welcome receptions, rehearsal dinners, farewell brunches, and other pre- and post-wedding events are some of our most popular offerings. These gatherings provide additional opportunities to connect with loved ones and make the most of your time together in Sedona.

Yes. Wedding guests can stay in our collection of cottages and lodge-style accommodations throughout the resort. Many couples reserve room blocks so family and friends can enjoy the convenience of staying together and fully experience a wedding weekend in Sedona.

Yes. Wedding property tours are available by appointment. Scheduling in advance allows a member of our Weddings team to personally introduce you to L’Auberge’s distinctive ceremony and reception venues, discuss wedding offerings and help you envision your celebration. Please contact our Weddings team to arrange a tour.

L’Auberge de Sedona hosts celebrations ranging from intimate elopements and small gatherings to destination weddings with up to 150 guests. Our variety of indoor and outdoor venues allows us to create wedding experiences tailored to your guest count and vision.

L’Auberge offers a wedding experience unlike any other in Sedona, combining creekside serenity, iconic red rock views, luxury accommodations, award-winning dining, and personalized service. Couples can host their entire wedding weekend in one unforgettable destination, creating meaningful moments with family and friends from arrival through farewell brunch. Learn more>>